Support

Answers to the common questions. If yours isn't here, write to us and a person will reply.

Adding a mailbox

Choose Add Mailbox, type your email address, and Margin finds the right settings for most providers. For Google and Microsoft accounts you sign in on their own page. For others you enter your password, or an app password if your provider asks for one.

Adding Gmail with an app password

Google doesn't let mail apps use your normal password. Until Google sign-in is available in Margin, use an app password:

1. Turn on 2-Step Verification in your Google Account, under Security, if it isn't on already.
2. Open myaccount.google.com/apppasswords, type "Margin" as the name, and choose Create.
3. Copy the 16-letter password Google shows and paste it into Margin as your password.

If your Gmail is run by your work or school and you don't see app passwords, your administrator has turned them off.

Other providers that need an app password

iCloud Mail, Yahoo and some others also ask for an app password instead of your normal one. Margin tells you when that's the case and links to the right page.

Not getting new-mail alerts on iPhone

Check that notifications are allowed for Margin in the Settings app, and open Margin once so it can renew its connection. Mailboxes on plain IMAP servers are checked in the background every so often rather than instantly; that's a limit of iPhone, not of your mail.

Your data

Margin doesn't send your mail to us. See the privacy policy for the details.

Contact

Email margin@relevate.app, for questions and bug reports alike.